It is the policy of
Rose City Archery that any of our wood shafts or arrows that have
been altered, tampered with or shot are non-returnable and
non-refundable.
If you have received
a defective item (that has not been altered, tampered with or shot)
we will be happy to replace the item at no additional charge.
If you have ordered
an incorrect spine weight or item/ size and would like to make an
exchange we will be happy to do so upon the return of your unused,
unaltered original order to us, you must cover the return shipping
and additional shipping charges for the replacement order.
Damage sometimes
occurs during shipping. You should check shipments before
accepting them. If items are damaged, you are responsible for
initiating a claim with the shipping company. After
initiating the claim, please contact us so that we may assist you
in getting the items you need as quickly as possible.
This policy applies
only to customers who have purchased Port Orford Cedar arrows,
shafts and accessories directly from Rose City Archery, Inc.
Any purchases made through distributors, dealers or others will
need to contact the company, business or seller of the purchased
item.
When returning
eligible items, please enclose your name, address, phone number,
date of purchase and invoice number with the items being returned.
Please call us if you have
any questions: 541-572-6408
Mailing address:
Rose City Archery, Inc.
PO Box 5
Myrtle Point, OR 97458
Shipping address: UPS, Fed Ex., etc.
Rose City Archery, Inc.
94931 Quiet Valley Lane
Myrtle Point, OR 97458


